Last updated: 28 June 2026
GDPR
Mondivio (operator of IntellyPilot) is established in the Netherlands and processes personal data under the EU General Data Protection Regulation (GDPR).
Our roles
- We act as controller for account, billing, and product-usage data.
- We act as processor for the customer data you upload or generate using the Service (your contacts, leads, posts, conversations, etc.).
Lawful basis
- Contract — to deliver the Service you subscribed to.
- Legal obligation — to retain invoices and respond to authority requests.
- Legitimate interest — to secure the Service, prevent abuse, and improve product quality.
- Consent — for marketing communications and optional cookies.
Data subject rights
Individuals whose data we process have the right to access, rectify, erase, restrict, or port their data, and to object to processing. To exercise these rights, contact info@intellypilot.com. We respond within one month.
If you are a data subject whose information is held in a customer's IntellyPilot account (for example, a contact on their CRM), please contact the customer directly — they are the controller of that data and we will assist them in responding.
Data Processing Agreement
A Data Processing Agreement (DPA) governs the customer data we process on your behalf. The DPA is available on request — email info@intellypilot.com to receive a signed copy.
Sub-processors
We rely on a small number of vetted providers to deliver the Service — for hosting and database storage (EU regions), authentication, payment processing, transactional email, AI model inference (with zero data retention), and error monitoring. Each processes personal data on our behalf under a data processing agreement, and any transfer outside the EEA is covered by Standard Contractual Clauses.
A current list of our sub-processors — their identities, locations and transfer safeguards — is available on request at info@intellypilot.com. We notify customers in advance of any material change to that list.
International transfers
Where data is transferred outside the European Economic Area, we rely on the EU-US Data Privacy Framework or on Standard Contractual Clauses approved by the European Commission.
Supervisory authority
Our lead supervisory authority is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You have the right to lodge a complaint with them or with the supervisory authority in your country of residence.
Contact
Mondivio · Rotterdam · NL
info@intellypilot.com · +31 6 49 82 55 27